Privacy Policy

Effective Date: 07/22/2024

Mystery Unboxed ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, mysteryunboxed.com (the "Site").

1. Information We Collect

1.1 Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, shipping address, phone number, and payment information.

1.2 Non-Personal Information: We may collect non-personal information about your visit to our Site, such as your IP address, browser type, referring/exit pages, and operating system. This information is used to improve our Site and services.

2. How We Use Your Information

2.1 Order Processing: We use your personal information to process and fulfill your orders, including shipping, payment processing, and order confirmation.

2.2 Customer Service: Your information helps us respond to your customer service requests and support needs more efficiently.

2.3 Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt out of these communications at any time by following the unsubscribe instructions in the email.

2.4 Site Improvement: We use non-personal information to analyze how our Site is used, improve our content, and enhance our services.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information. These measures include using secure servers, encryption, and other industry-standard practices to safeguard your data from unauthorized access, alteration, disclosure, or destruction.

4. Sharing Your Information

4.1 Third-Party Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other business operations. For payment processing, we use Stripe. These providers are obligated to protect your information and use it only for the services they provide to us.

4.2 Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities ( a court or government agency).

4.3 Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our Site. You can control cookies through your browser settings and other tools. However, disabling cookies may affect your ability to use certain features of our Site.

6. Your Rights

6.1 Access and Correction: You have the right to access and correct your personal information. You can update your information by logging into your account or contacting us directly.

6.2 Data Deletion: You can request the deletion of your personal information, subject to certain legal and business requirements.

6.3 Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any linked websites you visit.

8. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Site after any changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Mystery Unboxed
Email: Contact@mysteryunboxed.com

Thank you for trusting Mystery Unboxed with your personal information.